Deleting your account
You can delete your Sound Club account and its information at any time. Here's how, and what happens.
How to delete your account
- On the web: Account › Settings › Delete account. Type DELETE and confirm.
- On iPhone and Android: Account › Delete account. Type DELETE and confirm.
Can't sign in? Email admin@soundclub.app from your account's email address and ask us to delete it. We'll do it within 30 days and reply when it's done.
If you own a club
You'll be asked to make a co-host the owner, or delete the club, before your account can be deleted. Clubs aren't deleted automatically.
What's deleted
- Your email address, sign-in and password
- Your profile and profile photo
- Your ratings, RSVPs, club memberships, listening list, poll votes, reactions, follows and blocks
- Your notification settings, Inbox, privacy choices and messages to Sound Club
What stays
- Your posts stay in their discussions as "Former member", with no name or photo, so conversations still make sense. If you want a post removed, delete it first.
- Your private messages stay in the other person's conversation, also as "Former member". Nobody can reply to them.
- Clubs, album picks and sessions you created stay, without your name.
- Copies in backups are removed as the backups expire, within 30 days.
Deleting your account can't be undone. The Privacy Policy has the full details.
Guest RSVPs
RSVP'd to a session as a guest? Cancel from the link in your confirmation email, or email admin@soundclub.app. Guest details are deleted automatically 90 days after the session.